In a recent Forbes article, leading customer service and experience expert Shep Hyken summarizes- “There’s a lot riding on delivering a...

Source: artisanscentre.com Hand-spun, woven fabrics and colourful handlooms are intrinsic to India’s identity. They represent our...

Pic Courtesy: Anjali “What the customer buys and considers value is never a product. It is always utility, that is, what a product or...

“The fondest memories are made when gathered around the table” Every time I read this quote, it reminds me of a dining space that is...